When you choose to dive in Grand Cayman with Tortuga Divers, you’re signing up for more than warm water and colourful reefs. You’re picking a local team with years of experience, a passion for the ocean, and a commitment to making every dive memorable, whether you’re a seasoned diver or taking your underwater adventures to the next level.
Based at Morritt’s Resort, we have built our reputation around attention to detail, safety, and personal service. With a variety of Grand Cayman East End dive trips to choose from, we aim to create moments you’ll remember long after you leave.
Below, you’ll find a heartfelt email from some of our previous guests who experienced this level of service and care firsthand.
Why Guest Feedback Matters to Tortuga Divers
Feedback from divers is one of the most valuable parts of what we do. Reviews and shared experiences help us understand what guests appreciate most, and where we can improve. They also give prospective divers a real feel for what a Cayman dive holiday can be like.
We’re proud of the many positive stories on our reviews page. This feedback often echoes themes of professionalism, personal attention, and confidence-building, all of which are central to what we strive for.
A Message from One of Our Guests in Grand Cayman
We think it’s only right that we let our guests do some of the talking! Here is a wonderful email that we thought we would share. It is in full, with the only changes made to alter formatting and spellings.
As always, Tortuga Divers goes above and beyond…
We just returned to Colorado after a week of staying at Morritt’s, and diving with your operation and wanted to pass along our thoughts. My wife and I have over 100 dives each and have dived in Hawaii, Cozumel, Cancun, St Martin, Barbados, Key West, Florida Keys, and along the Atlantic Coast of Florida. We have never found an operation as well run, and with as friendly and helpful a staff as yours. They made our trip all the more enjoyable.
If the diving in Grand Cayman is not amazing in itself, your staff was the icing on the cake. Two employees in particular need mentioning. After the second day of diving, my wife Amy was experiencing some tingling and tenderness in her hip area. I examined the area and thought it might be a little swollen and talked her into having the Dive Master, Stuart, have a look.
She thought it was nothing and did not want to bother, but we went down to the boat. Upon arriving, one of the other captains looked at it and just thought we should go to the hospital, but said he would not make us, just his opinion, and walked away. Stuart noticed us and said he wanted to take a look, and immediately said it looked exactly like a picture he had just seen in an article he had just read about skin bends. He immediately had her come on board the boat and began oxygen.
He said we definitely should go to the hospital. We told him we did not have a car, and asked what the best way was to get there. He then volunteered to have his friend Debbie drive us there. He gave us the oxygen, as well as a spare bottle, and we left immediately. It still took 45 minutes, but my wife was on oxygen the entire time. When we arrived at the hospital, we thought Debbie would drop us off and be on her way. She insisted on staying with us until my wife was seen by the doctor.
The treatment was more, higher-concentrated oxygen at the hospital for another hour, and my wife’s symptoms disappeared. Debbie then drove us back to the resort! This is way beyond what we expected. We want their employer to know what special people they are and how much we appreciated them! This type of concern was very unexpected.
In addition, I want to comment on the rest of your diving operation. The shop stated a time to be at the dock, and when they would depart. Your staff were very prompt, and we left when they stated. Not normal for other operations we have been on, many times waiting a very long time to get going in the morning. All tanks were filled properly, no short fills. Not always normal. The boat we dived on, Leatherback, was the best boat we have dived on. The boat in Kona, HI, was the same. Showers, plenty of room, well equipped, 16 divers, two or three dive masters, not crowded.
Stuart’s pre-dive briefings were professional, told us what to expect on the reef and dive, as well as what we might see. Very helpful to know where we were going, i.e. swim-throughs, depth, dive time, etc. Very helpful to know what we were going to see. Dive masters were very knowledgeable, found places on the reef that were amazing, and critters we would not have found on our own.
All in all, even with my wife’s problem, it was one of the most enjoyable dive trips we have experienced. We are considering purchasing a timeshare at Morritt’s, so we can return every year, hopefully for two weeks at a time. We plan on being annual customers.
I will also be posting our experience all over the internet about our wonderful experience and your well-run dive shop. We left a couple of cards with your staff and a little token of our appreciation.
Thank you and them for everything.
Sincerely,
Mike and Amy Wolach, Frisco, CO
What This Review Shows About Diving with Tortuga Divers
Guest stories like Mike and Amy’s highlight a few key elements that many divers mention in their own reviews:
- Personalised care and attention to detail, from prompt departures to thorough pre-dive briefings.
- Knowledgeable and attentive dive masters who can identify marine life and help you make the most of each dive.
- Safety-first approach, including quick recognition of issues and willingness to act decisively.
- Uncrowded experiences with plenty of room on boats and knowledgeable guides to support divers of varying experience.
If you’re planning dives in the East End, experiences like our Two-Tank Grand Cayman East End Wall Dive (AM) are a great way to see why so many guests return to Grand Cayman year after year. With dramatic walls, beautiful coral gardens, and a range of marine life, these dives showcase the very best that our side of the island has to offer.
Ready to Experience Grand Cayman East End Diving for Yourself?
Whether you’re a seasoned diver or this is your first trip to Grand Cayman, the Tortuga Divers team is here to help you make the most of every moment in and out of the water. Our full range of Grand Cayman East End dive trips includes wall, reef, night dives, and more, all supported by a team that puts your safety and enjoyment first.
And if this is your first time coming to our home island, be sure to read our blog What to Expect on Your First Dive in Grand Cayman.
Do you have any questions for the Tortuga Divers team? Please don’t hesitate to get in touch for the answers you need.
