This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR (General Data Protection Regulation), Cayman Islands Data Protection Law, are adhered to.
We may collect contact information when you give your consent by filling out any of the forms on our website which include contact forms, gift certificates, newsletters, group proposals, careers, group dive travel, and data removal.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is reasonable.
Further, we have taken reasonable steps to protect your information against unauthorized access and against unlawful processing, accidental loss, damage and destruction. Nevertheless, any personal data submitted by you is at your own risk.
We will not transfer your personal details to any third party for the purpose of direct marketing without your permission. We use certain third-party service providers who may have access to your personal data so that they can provide services to us.
When this occurs, we have a data protection-compliant contract in place with these third parties.
In order to make an online payment to us, you are required to mandatorily fill out the form with all the correct information. You shall not provide, update or share any information which belongs to someone else to which you do not have any right to use or is misleading in any way.
A user isn’t required to create an account to make the payment. The payment form will generate the request for processing the payment and not collect the payment directly.
What Information do we collect through the form?
The collected data will be stored in an encrypted form to ensure its security.
What do we do with the information?
The information is stored for processing the payment and once the payment is successfully received, the shared information will automatically be deleted. We do not share any of the information received through payment forms with any third parties.
This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors or use the cookie control system, if available, upon their first visit.
We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.
Any downloadable documents, files, or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party antivirus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party antivirus software or similar applications.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles.
We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
You can find further information about some social media privacy and usage policies in the relevant resources.
This gives you a unique user identity on our website and also helps us improve our services and offer you a personalized website experience based on your past visits and preferences.
We will store the collected information of users in our database for as long as it is necessary. Additionally, Google will save the users’ data for 14 months from the date of their last session. If you want us to delete your information saved in our database, please contact us using any of the contact methods mentioned on the website.
However, if you do so, note that some parts of the Site may not function properly.
We use targeted advertisements, the advertising reporting feature of Google Analytics. We also use the remarketing feature of Google Analytics tool as well as Google Ads to optimize and display relevant advertising content based on the user’s activities on our website, other websites and search queries on the internet.
The advertisements are displayed on third-party websites as well as visible to you while browsing.
Tortuga Divers makes use of Google’s Interest-based advertising (personalized advertising) and third-party audience data.Tortuga Divers Grand Cayman connects the tracking activity performed by Google Analytics and its cookies with the Google Ads advertising network.
If you would like to stop seeing such advertisements, you can opt out using the Ads Preferences Manager.
You can also download the Google Analytics opt-out browser add-on here.
Please note that you will continue seeing the generic ads.
Tortuga Divers Grand Cayman uses third-party support which includes Microsoft Clarity, Facebook Connect, Google Ad services, Google Analytics, Google Tag Manager, and Peek. Your personal information may be collected, maintained, and used by these third parties as mentioned in their privacy policies.
We comply with the EU and the US privacy shield principles and take full responsibility for the processing of personal data that we receive from our users, subject to the Privacy Shield Framework.
The user has full right to access, delete or update his or her information shared with us and can simply do so, by writing an email for the same to our support team.
In an unavoidable situation, we may be compelled to disclose personal data to comply with lawful requests by public authorities.
If you don’t want to receive promotional materials from us, you can opt out at any time by sending an email to [email protected].
We may buy or sell a company or a property. In case we sell a business, we may transfer some or all of your information as a part of the sale so that you continue to receive the service being provided to you or for any other business purposes.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.