Our Dive Policy

Payment Policy

  • Payment is required at the time of booking.
  • We accept Visa, MasterCard, American Express, and Discover cards


Cancellation Policy

  • Cancellations within 24 hours are non-refundable. Dive Packages are non-refundable within 14 days of arrival to Grand Cayman.
  • No-shows are non-refundable.
  • Departure points are subject to change and are dependent upon weather.
  • Bookings cancelled due to weather, acts of God or circumstances beyond the control of Tortuga Divers will be rescheduled or subject to a full refund.


Medical Clearance

Prior to enrollment in any of the courses, a confidential medical form must be filled out and a physician’s release may be required. Please note that the production of a physician’s release does not guarantee entry into dive courses, this will be at the discretion of Tortuga Divers instructors or dive supervisors.

Certified divers who have incurred medical conditions since they were certified that may affect their diving are advised to obtain a clearance from their physician stating they are cleared to scuba dive without restrictions.

For all diving courses, a confidential medical questionnaire must be filled out, and a physician’s clearance may be required. Please note that Tortuga Divers is currently unable to offer diving activities to those with asthma, even with medical clearance.


Refresher Course Policy

  • The last dive was over 1 year ago, a Refresher Course is recommended.
  • The last dive was 2 years ago, Red Sail Refresher Course required.


Junior Divers

Junior divers who are between the ages of 10 and 11 years old are allowed to dive to a maximum depth of 40 feet and junior divers who are between the ages of 12 to 14 years old are allowed to dive to 60 feet (70′ with Advanced Certification).

Junior divers must have a parent or legal guardian accompany them at all times on courses and dive boats. Parents must provide a written statement authorizing a legal guardian. Dive packages are not available to junior divers between the ages of 10 and 11 years old as they are limited to a depth of 40 feet. Therefore can only participate in the 60ft shallow dives.


Dive Ratios

  • Tortuga Divers’ dive ratio is one dive master per ten certified divers max. on each guided dive.
  • We provide one instructor for every four Discover Scuba Resort Course students.
  • We do not allow divers to dive solo from our dive boats.
  • The first dive of two-tank wall dives are guided by a divemaster and the second dive of the two-tank is a buddy team dives. Afternoon one-tank shallow dives are buddy team dives as well.
  • Private instructors are available at an additional cost.


Freediving (Skin Diving) Policy

  • Tortuga Divers require a minimum of an entry level freediving certification.
  • We do not allow divers to freedive solo from our dive boats.
  • Private instructors are available at an additional cost.
  • Floats, Lines, & Pulleys are provided.
  • Tortuga Divers requires that all certified divers use a dive computer and if you do not have a dive computer they can be rented separately.


Dive Computer Policy

Tortuga Divers requires that all certified divers use a dive computer. Computers are included with regulator rental or if you have your own regulators and do not have a dive computer they can be rented separately.

Computers will provide divers with more bottom time on their wall dives; however, we ask that you follow these rules when you dive with a computer:

  • Each diver must have his, or her, own computer, fully operational BCD, and regulator with alternate air source and console (depth and pressure).
  • Divers must be back on the boat with no less than 500 psi in their tank and back at the time announced by divemasters before each dive.
  • Divers must stay within five minutes of the no-decompression limit.
  • We strongly recommend a safety stop (3-5 mins at 15′) at the end of every dive. A safety stop is mandatory for dives to 100 feet.
  • Profiles will be recorded after each dive.


Choosing a Dive Site

Our dive captains will take requests for dive sites, however, as there is a “first come, first served” policy for the mornings. Sites cannot be pre-booked or guaranteed.

Weather is also a factor in selecting the appropriate dive site for the group. Our dive captains will make every effort to accommodate requests.


Diver Safety

All of our staff members are certified instructors with current Emergency Response and O2 training. Grand Cayman has a recompression chamber located in the George Town Hospital, which is just 5-10 minutes from the Seven Mile Beach area.


Marine Parks & Conservation

Red Sail Sports is a member of the Cayman Islands Tourism Association (CITA), an association that endorses safe diving practices and encourages environmental conservation among its members.

The Cayman Islands Government, in association with the private sector, created a national marine parks system in 1986 to protect the coral reefs and marine life of these islands. This system has been used as a model for other island nations wishing to establish their own marine parks.

Members of the CITA abide by a set of guidelines established by the CITA for safety and marine conservation.



We recommend that divers who have not been diving within the last year complete their first dive as a shallow 1 tank dive before tackling the East Wall.

Similarly, we recommend that if you completed your Open Water Course over a year ago and have not been diving since that you join a refresher class to get yourself comfortable in the water before diving again.

All certified divers are required to have a certification card. Tortuga Divers accepts the following certification cards among others: IDEA, PDIC, PADI, NAUI, ANDI, NASDS, SSI, SDI, YMCA & HSA.

Divers with special needs should call the dive shop for further instructions.


Enjoy the Cayman Islands…Contact Tortuga Divers!